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Hilton Garden Inn: Customer Story Key Figures

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Energy savings of 25-44%
Excellent guest satisfaction—far above benchmark
LEED Gold Certification for New Construction

Smart Building e-guide

Discover how you can leverage the IoT to create smart buildings that unlock value.
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More gold comes to Dubai

The Hilton Garden Inn Dubai Mall of the Emirates is now one of Hilton's most efficient and sustainable hotels.

What does it take to create Buildings of the Future?

Build new or modernize with innovative solutions and services that prioritize sustainability, resiliency, efficiency, and people — build it for life, today.
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The Challenge

• Bring an affordable, four-star option to an area saturated with five-star hotels, while overcoming challenges inherent in the region

• Navigate rising energy prices — including the volatile oil market — and shifting subsidies

• Control costs without compromising high standards for exceptional guest comfort and satisfaction

• Keep operations lean and efficient while ensuring the facility meets sustainability standards

The Solution

Connectivity and Efficiency with EcoStruxure

Edge Control: EcoStruxure Guest Room Expert, EcoStruxure Building Operation
Connected Products: Automation Server, Room Controllers

• EcoStruxure™ Building solution: a single platform that integrates the building management system (BMS), guest room management system (GRMS), and Hilton's property management system (PMS)

• System integration leverages automation and connectivity for optimal efficiency and comfort

• GRMS provides full visibility into room conditions, enabling remote troubleshooting and proactive maintenance

• EcoStruxure Building solution provides hotel staff with insight across all critical systems

The Results

• Guest satisfaction levels far above the benchmark

• Hotel achieves LEED® Gold Certification

• Integrated systems increase energy efficiency, operational efficiency, and guest comfort

• Occupancy-based energy management ensures guest comfort while enabling energy savings of 25%-44%

Oliver Kesseler, General Manager, Hilton Garden Inn Dubai Mall of the Emirates

Customer Testimonial
“Schneider has brought in a whole range of equipment to this property that allows us to operate the hotel very energy efficiently. Profitable, but without sacrificing guest comfort.”
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Learn about our hotel solutions

Hotel Guest Room Management

EcoStruxure for Hotels

White Paper: A Framework for Converting Hotel Guest Room Energy Management into ROI

Our Hotel Blog

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Innovation Summits

See highlights from recent Innovation Summits and find out about the next event.
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